Refund policy

Return & Refund Policy 

We want you to be fully satisfied with your purchase. If you are not completely happy with your item, you may return it under the following conditions:

Eligibility for Returns:

• Items must be returned within [14 days] of purchase 

• Products must be unused, in their original packaging, and in resalable condition.

• A valid receipt or proof of purchase is required.

Non-Returnable Items:

• Sale or clearance items

• Items marked “Final Sale”

• Perishable goods or hygiene-sensitive items (e.g. undergarments, opened skincare)

• Due to hygiene and safety concerns, all t-shirt sales are final.
  Please check sizes and designs carefully before purchasing.
  We do not offer refunds or exchanges unless the item is defective or damaged upon receipt.

• All sales of promotional products are final. Due to the custom nature of these items (e.g. logos, branding, personalization), we are unable to accept returns or offer refunds unless the item is defective, damaged during shipping, or there was an error on our part.

  Please review your order details carefully before confirming your purchase. We are happy to assist with any questions or clarifications before you place your order.

  If you receive a defective or incorrect item, please notify us within [7–14 days] of delivery to be eligible for a replacement or credit.

Refunds:

• Once we receive and inspect your return, we will notify you of approval or rejection.

• Approved returns will be refunded to your original payment method within [7 days].

Exchanges:

• Exchanges are offered based on item availability.

• If the item is no longer in stock, a refund or store credit will be issued.

Defective or Damaged Items:

• If you receive a defective or damaged product, please contact us within [7 days] of delivery with a photo and description of the issue. We’ll arrange a replacement or refund.

Thank you for your understanding.